Mobile services

[MiryamJacobi]

I am travelling for the US for 6 weeks. I am currenlty on the RED+ Lite - SIMO plan. Am I able to pause my phone plan for my visit, as I am using a US SIM Card? 

[Lon]

Hi @MiryamJacobi, I am pretty sure this can be done. Give the team a ring on 777 and they'll let you know what options are available to you.

[sebastianbd · Accepted solution]

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@MiryamJacobi wrote:

I am travelling for the US for 6 weeks. I am currenlty on the RED+ Lite - SIMO plan. Am I able to pause my phone plan for my visit, as I am using a US SIM Card? 

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Yep! You can suspend your service for up to 3 months, once every 12 months. Just give Customer Services a ring with the dates you need it suspended over. 

Best Regards

Sebastian