Both my wife and I are on Vodafone Prepay. Why do we only get one very brief sound when a text message comes in. Because of work we do have our phones on us all the time and, in my case there is always a lot of noise, so we frequently miss texts because they only sound once and then not very loudly. The noise tones always used to repeat a number of times. What has changed?
Mine isan Alcatel One Touch 2000x and my wifes is a MoblWire Dakota. We don't need to change the sounds just get them to repeat as we often do not hear just the one sound. I work on a noisy tractor and don't even feel the vibration let alone hear one brief beep.
For your wife's phone it looks like the txt tone settings can be adjusted in Profiles > General (Check that this is actually the profile you have activated) > Options > Customize > Have a look in there for the txt alert settings.
Unfortunately can't find the instructions for your phone. But try have a poke around in the settings, I'm sure you will be able to find the settings which need to be adjusted .
If you get stuck, suggest you pop into a store so the guys can have a look and help you get it sorted.