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TOBi bot is broken and keeps cutting off support chats.

Starter Poster
Posts: 3
Registered: ‎15-08-2017

TOBi bot is broken and keeps cutting off support chats.

by CoryShanks Starter Poster
Message 1 of 1 (186 Views)

Hello,

 

So far today I have chatted with four helpful support representatives regarding a problem with my open plan.  The TOBi chatbot has disconnected me every time, with the message:  "Now that you've finished your chat with one of my colleagues can I ask you a couple of questions about your experience?"

 

Please fix this.

 

Kind regards,

 

Cory Shanks.

 

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