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Sure Signal not working from new IP range

itw
New Poster
itw
Posts: 1
Registered: ‎11-05-2018

Sure Signal not working from new IP range
by itw New Poster

‎11-05-2018 08:54 AM

Message 1 of 2 (493 Views)

Hi,

We've recently obtained a new IP range and since changing over, the Sure Signals on our network have stopped working.

Is there anyone here from VF that could please allow 103.111.76.0/23 ?

 

Cheers.

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Business Ninja Adept Business Ninja Adept
Business Ninja Adept
sebastianbd
Posts: 1,963
Registered: ‎30-09-2014

Re: Sure Signal not working from new IP range
by Business Ninja Adept Business Ninja Adept Business Ninja Adept

‎11-05-2018 06:13 PM

Message 2 of 2 (472 Views)

@itw You'll need to call Fixed Line business support and request a ticket be raised for Sure Signal on alternate ISP. They will collect all the relevant required details and the resolver team will then look to open up that range.

NOC Engineer | Vodafone NZ
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