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Sure Signal not working from new IP range

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New Poster
Posts: 1
Registered: ‎11-05-2018

Sure Signal not working from new IP range

by itw New Poster
Message 1 of 2 (757 Views)

Hi,

We've recently obtained a new IP range and since changing over, the Sure Signals on our network have stopped working.

Is there anyone here from VF that could please allow 103.111.76.0/23 ?

 

Cheers.

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Business Ninja Adept
Posts: 2,075
Registered: ‎30-09-2014

Re: Sure Signal not working from new IP range

by Business Ninja Adept Business Ninja Adept Business Ninja Adept
Message 2 of 2 (736 Views)

@itw You'll need to call Fixed Line business support and request a ticket be raised for Sure Signal on alternate ISP. They will collect all the relevant required details and the resolver team will then look to open up that range.

NOC Engineer | Vodafone NZ
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