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Roaming in Rarotonga

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Posts: 3
Registered: ‎20-01-2018

Roaming in Rarotonga

by mareec Starter Poster
Message 1 of 5 (2,728 Views)

I have arrived in Rarotonga expecting my phone to switch to roaming as the website said it would, however it hasn't. It is displaying 'no service'. Can you please advise me as to what I need to do to activate roaming. Thanks.

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Community Manager
Posts: 3,142
Registered: ‎02-02-2013

Re: Roaming in Rarotonga

by Community Manager Community Manager
Message 2 of 5 (2,715 Views)

@mareec

What plan are you on?

Cheers

Product Owner AI & Automated Support
Vodafone New Zealand
Starter Poster
Posts: 3
Registered: ‎20-01-2018

Re: Roaming in Rarotonga

by mareec Starter Poster
Message 3 of 5 (2,705 Views)

I'm on the RED+ Lite - SIMO

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Community Manager
Posts: 3,142
Registered: ‎02-02-2013

Re: Roaming in Rarotonga

by Community Manager Community Manager
Message 4 of 5 (2,669 Views)

Ok, so you should have roaming automatically available. Would recommend you check the settings to allow auto connection to any phone Network. What phone do you have?

Product Owner AI & Automated Support
Vodafone New Zealand
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Starter Poster
Posts: 3
Registered: ‎20-01-2018

Re: Roaming in Rarotonga

by mareec Starter Poster
Message 5 of 5 (2,651 Views)

I have an iPhone6. I have just discovered a short blurb on the Australian Vodafone page about a fire in the Cook Islands resulting in no international roaming being available at present until the repair it. Is this correct? No one seems to know anything about it here!

Posted from Apple iPad
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