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Roaming activated but i'm not using it

New Poster
Posts: 1
Registered: ‎25-05-2018

Roaming activated but i'm not using it

by FrancescaBowden New Poster
Message 1 of 2 (569 Views)

Hi, I am currently overseas, it says my roaming is on, but I didn't turn it on or don't need it on. Does this mean I have been charged $5 a day?? What determines when the $5 charge is activated? Thanks

Community Manager
Community Manager
Posts: 1,544
Registered: ‎01-03-2012

Re: Roaming activated but i'm not using it

by Community Manager Community Manager
Message 2 of 2 (555 Views)

Hi @FrancescaBowden - the roaming charge activates when you use your phone, so you shouldn't be charged. If you don't need it, you can turn off roaming on your phone to prevent any accidental usage.

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