Mobile services

[Justine_S]

Hi, Why could my son's red share account still access limited mobile data after reaching set limit?. Internet browser access becomes blocked but streaming Instragram content (video) still working. Thanks Justine_S

[MikeHales]

@Justine_S

Thanks for your post. That's a strange one, am checking with our Red Share team and will report back.

[RochelleB]

Morning @Justine_S

Does he happen to have the Social Pass active on his connection?

Regards

Rochelle