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Reactivate sim

Starter Poster
Posts: 3
Registered: ‎28-12-2018

Reactivate sim

by bigboss Starter Poster
Message 1 of 6 (419 Views)

hi whats up, i looked all over the place but cant find any solid info on how to reactivate my sim. i have since moved overseas and need it occasionally. but i left it without credit for too long.

 

any tips?

cheers.

Community Manager
Posts: 3,173
Registered: ‎02-02-2013

Re: Reactivate sim

by Community Manager Community Manager
Message 2 of 6 (406 Views)

@bigboss

If you left it without credit for more than a year, sorry but likely the number has been recycled by now. How long has it been?

m

Product Owner AI & Automated Support
Vodafone New Zealand
Posted from Apple iPad
Starter Poster
Posts: 3
Registered: ‎28-12-2018

Re: Reactivate sim

by bigboss Starter Poster
Message 3 of 6 (394 Views)

yea it's been just over a year. is there a way i can cherry pick my number back?

Community Manager
Posts: 3,173
Registered: ‎02-02-2013

Re: Reactivate sim

by Community Manager Community Manager
Message 4 of 6 (392 Views)

Sorry, unless you pop into a store and check when getting a new SIM but think you’re overseas?

Could pop along to ask Chat team - they have access to systems and can check if still available etc.

m

Product Owner AI & Automated Support
Vodafone New Zealand
Posted from Apple iPad
Starter Poster
Posts: 3
Registered: ‎28-12-2018

Re: Reactivate sim

by bigboss Starter Poster
Message 5 of 6 (381 Views)

yea, im overseas. ill give the chat team a message.

 

thank you for your time

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Community Manager
Posts: 3,173
Registered: ‎02-02-2013

Re: Reactivate sim

by Community Manager Community Manager
Message 6 of 6 (379 Views)

Cool, safe travels.

Product Owner AI & Automated Support
Vodafone New Zealand
Posted from Apple iPad
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