Mobile services

[kwwk]

Hi,

Have question about prepaid terms and hope to see if anyone can help.

I've always been an VDFN on account customer but due to work circumstance changes, I had to relocate overseas for 2yrs. I would like to keep my current VDFN number but instead using the current on account plan, I am hoping to switch to prepay until returning to the country in 2 yrs times.

Question is - how often do I have to activiate my prepaid number before vodafone terminates my number and took it back?

Had my VDFN number for over 10yrs so would really love to keep it

Thanks for any advice

Katherine

[sebastianbd · Accepted solution]

You just need to top it up with prepaid credit at least once every 12 months to keep the number active.

[kwwk]

Perfect! Thank you