Hi Vodafone & Users. Desperately looking for ADVICE!! and HELP!! I purchased a S9+ via Trade Me. The seller assured me that the device was unlocked and open to all networks. However after $1200 bank transfer, 2days awaiting for the phone to arrive, and a long day of research the device is blacklisted to Vodafone network!! How do I go about getting the device whitelisted so Iam able to use all functions as described when sold. Iam unable to get in touch with the seller and Trade Me have removed the sellers profile. I have spent a lot of money on this phone. Please help!! Thanks
@Jessie21 Unfortunately nothing you can do to get the blacklist removed. It has been reported as lost / stolen / fraudulently obtained, and accordingly blocked and that is one of the risks of buying a second hand phone..
All I can suggest would be to report the seller to TradeMe (clearly they have been doing dodgy business as their profile has been removed already) and you can also make a police complaint.