Mobile services

[PaulBags]

Hi, when trying to topup online I got a message that top up failed. So I went back and tried again and it worked, only to later realise I'd been charged twice.

I shouldn't have been charged twice, failure should never later complete.

I want my money back.

Txt references 86151489 & 86151548.

[PaulBags]

Oi! Give me my money back

[PaulBags]

This is terrible customer service. Give me my money back or I'm going elsewhere when it runs out.

[PaulBags · Accepted solution]

Ah stuff it, after considering my options I'm still better off staying with vodafone. And I'll put that money towards a bigger flex pack this time, get some rollover data.