I switched my online account to a prepaid before I went overseas.
I now need to access my phone number from overseas.
I forgot my 'my account' password
i topped up $20 to my phone number
but when I put my sim card in, it says 'no service'
can someone help guide me through getting my phone number back up and running while I am still overseas
Are you able to use your phone now? If not, can you click on my name and send me a private message me your mobile number and I'll get this looked into for you.