Reply

Online Help

New Poster
Posts: 1
Registered: ‎28-08-2017

Online Help

by tarynjmc New Poster
Message 1 of 2 (935 Views)

I switched my online account to a prepaid before I went overseas.

 

I now need to access my phone number from overseas.

 

I forgot my 'my account' password

 

i topped up $20 to my phone number

 

but when I put my sim card in, it says 'no service'

 

can someone help guide me through getting my phone number back up and running while I am still overseas 

Vodafone Ninja
Posts: 436
Registered: ‎21-07-2015

Re: Online Help

by Vodafone Ninja Vodafone Ninja Vodafone Ninja
Message 2 of 2 (898 Views)

Hi @tarynjmc

 

 

Are you able to use your phone now? If not, can you click on my name and send me a private message me your mobile number and I'll get this looked into for you.

 

Thanks

^Hamish

Stats
  • 1 Reply
  • 1y ago
  • 936 Views
  • 0 Kudos
  • 2 Contributors