Good morning. I live in Waiuku and I have no signal. My phone (Samsung J5Pro) says emergency calls only. Why is this please and how long will this poutage last?
I've had a look at both the Waiuku and Glenbrook cell sites.
I don't see any issues with either of them. The last downtime on Waiuku was for about an hour around 2AM on 16/08 - likely this was planned work.
Would suggest to me need to check a few things around your phone. Restart the mobile. Remove and re insert the sim card. Test sim in another mobile if possible.
Check with friend/family/colleagues who are also using VF if they are getting service.
Thank you. I removed/re-inserted the sim, then turned the phone off and on. I now have service and I appreciate your assistance. I would now be grateful if someone could explain how and why these measures are effective please?