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New Phone and Contract Server error!

New Poster
Posts: 1
Registered: ‎18-01-2018

New Phone and Contract Server error!

by ElizabethPaigeSowerby New Poster
Message 1 of 3 (492 Views)

I'm trying to purchase a new phone and plan, and twice now I have received an error message after entering payment details

 

The message says 500 - internal service error

 

Any ideas?

Community Manager
Posts: 3,149
Registered: ‎02-02-2013

Re: New Phone and Contract Server error!

by Community Manager Community Manager
Message 2 of 3 (488 Views)

@ElizabethPaigeSowerby

 

Thanks for the post - will check on that, apologies for the hassle.

Product Owner AI & Automated Support
Vodafone New Zealand
Community Manager
Posts: 3,149
Registered: ‎02-02-2013

Re: New Phone and Contract Server error!

by Community Manager Community Manager
Message 3 of 3 (482 Views)

@ElizabethPaigeSowerby

 

The Technical Team are looking into it, your order won't have been processed.

Product Owner AI & Automated Support
Vodafone New Zealand
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