Mobile services

[gmball2]

I have been experiencing very slow data speeds for some time around St Lukes, particularly Wagner Place. Unable to stream Spotify or any streaming video, and very slow to access websites.

This seems to be most times during the day.

Could this cell site be at capacity, perhaps a capacity upgrade could be in order or the installation of a second cell site?

[MikeHales]

@gmball2

Still an issue?
Cheers

m

[gmball2]

Yes still a issue, mobile data unusable most days, so resort solely to wifi. Can make calls but can not browse or stream music etc. it’s definitely a issue in Wagner place, as a short drive along St Luke’s road and everything is back to normal. Been like it for months, I’m fairly certain that it must be a known capacity issue as others on Vodafone have reported the same issues in the past in the same location. Thanks

[MikeHales]

@gmball2

Thanks for the detail, will raise with networks team.

Cheers

m

[MikeHales]

@gmball2

Would you be OK sharing your mobile number with me so that networks team can investigate further? We've checked coverage and generally good but we're concerned that perhaps specific interference that we might be able to address.

If OK, please message me.

Cheers

m