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My flex prepay

New Poster
Cmrowley1
Posts: 1
Registered: ‎19-02-2018

My flex prepay
by Cmrowley1 New Poster

‎19-02-2018 07:22 PM

Message 1 of 3 (1,453 Views)
I have a My Flex prepay for nz. Csn i set up a prepay auto top up
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Retired Staff
MikeHales
Posts: 3,178
Registered: ‎02-02-2013

Re: My flex prepay
by MikeHales Retired Staff

‎21-02-2018 09:10 AM

Message 2 of 3 (1,418 Views)

@Cmrowley1

 

Thanks for your post. Yes, you can. We have 2 auto Top Up options available:

  1. Auto - when your credit goes below $5, we auto Top Up your account (with the amount you specify) from a credit card
  2. TXT alert - again when you drop below $5 we'll TXT you to remind you to Top Up.

 

Details on this web page.

 

Cheers

Product Owner AI & Automated Support
Vodafone New Zealand
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Frequent Poster
Frequent Poster
JoBowers
Posts: 28
Registered: ‎15-10-2014

Re: My flex prepay
by Frequent Poster JoBowers Frequent Poster

‎26-03-2018 04:24 PM

Message 3 of 3 (1,276 Views)

Please bring back the option to auto top-up monthly or every 28 days so it matches the plan you are on.  We now have to manually top up every month since you took this option away.

The cynic in me would say you want users to lose their carry-overs....

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