Mobile services

[slytherpuff1]

Hiya, So basically I bought my phone on a plan to pay it off and then 3 or 4 months ago I paid of the reminder of my phone in full. I moved to the UK so I have a UK sim card and I have NO WAY of calling Vodafone NZ, but I'm coming back in September. Now each month I keep getting an email thats saying I need to pay my monthly bill. BUT It says I have to pay - 7.16NZD and its in red. I was wondering does that mean I have overpaid by -7.16NZD so you owe me money and if not what does it mean. Cheers. P.S It says NEGATIVE 7,16 just to be clear.

[RochelleB · Accepted solution]

Hi,

Yes you would be in credit by this amount. You can either wait until September (if you're planning on re joining Vodafone) or this can be credited back to you.

If you want me to have a look for you then please click on my name and send me a message. Include your name,mobile or account number and four digit PIN (do not post this info on the community).

Regards

Rochelle