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Multple charges on text messages

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Posts: 2
Registered: ‎18-11-2019
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Multple charges on text messages

by StephenC Starter Poster
Message 1 of 4 (208 Views)

Why are we getting multiple charges on prepay text messages, in some cases up to 5 charges for one text message!

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Posts: 21,106
Registered: ‎06-08-2008

Re: Multple charges on text messages

by johnr Retired Staff
Message 2 of 4 (202 Views)
Cause a SMS is 160 characters max so if you send an SMS 300 characters that is 2 SMS and when you start adding emojis to them they use more characters again
Ex VodafoneNZ staff member 17+ years and if you want real help from real people check out www.geekzone.co.nz
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Starter Poster
Posts: 2
Registered: ‎18-11-2019

Re: Multple charges on text messages

by StephenC Starter Poster
Message 3 of 4 (186 Views)

Hi John

Thanks for the info, we weren't aware of this.  Will keep messages very short and emoji free and monitor this closely just to make sure.

Cheers

Contributor
Posts: 68
Registered: ‎09-04-2013

Re: Multple charges on text messages

by Contributor jacky5878 Contributor
Message 4 of 4 (74 Views)

haha. isn't that your plan will be on the free sms allocation?

 

why don't you use whatsapp, viber and messenger?.... 

 

 

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