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Moving to new Prepay plan

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Starter Poster
Posts: 3
Registered: ‎20-12-2017

Moving to new Prepay plan

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by Bluapache Starter Poster
Message 1 of 2 (450 Views)

Can you tell me when you change my plan (which I wasn't interested in) in March do I lose all my roll over minutes & data?

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Community Manager
Posts: 3,172
Registered: ‎02-02-2013

Re: New Plan

by Community Manager Community Manager
Message 2 of 2 (440 Views)

@Bluapache

Thanks for your post.

No, when changing to My Flex Prepay, you will receive a bundle that is rounded up to match you carry over, so you won't lose any data or minutes.

Cheers

Product Owner AI & Automated Support
Vodafone New Zealand
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