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Moving to Australia

Starter Poster
Posts: 3
Registered: ‎28-03-2019
Accepted Solution

Moving to Australia

by Apapalii Starter Poster
Message 1 of 5 (670 Views)

Hi there, I am moving over to Australia and am currently on a plan to pay off my phone. Do I have to pay the closing balance before I go or can I transfer it over to Vodafone in Australia and pay it off as I go?

Expert Contributor
Posts: 778
Registered: ‎21-05-2015

Re: Moving to Australia

by Expert Contributor Expert Contributor
Message 2 of 5 (667 Views)

Hi

 

You will need to pay the remaining on the phone before you leave.

Vodafone AU and Vodafone NZ are seperate.

Starter Poster
Posts: 3
Registered: ‎28-03-2019

Re: Moving to Australia

by Apapalii Starter Poster
Message 3 of 5 (662 Views)

Awesome,

Is there a way I can check the balance online for how much is left to pay off or do you think it will be best for me to go into the nearest Vodafone shop or call up to get the balance?


Expert Contributor
Posts: 778
Registered: ‎21-05-2015

Re: Moving to Australia

by Expert Contributor Expert Contributor
Message 4 of 5 (657 Views)

You will need to call customer service.

I would imagine the outstanding amount will show on your invoice each month?

Starter Poster
Posts: 3
Registered: ‎28-03-2019

Re: Moving to Australia

by Apapalii Starter Poster
Message 5 of 5 (654 Views)

Oh thanks heaps!

Unfortunately my monthly invoice only shows what I hae paid towards my bill and how much I am paying as opposed to what I have left.


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