Hi there I hope someone can assist asap.pls me and my husbands numbers have been off from 5.30pm these are the only phones we have in our household. We converted from prepaid to on account plans at Sylvia Park the guy said it will work tomorrow but we werent told that the numbers will go off today and come back on tomorrow and I dont think this should of been the case. It should only go off and come back on with the new plans. We wanted to use our prepaid balance before it was converted and to have them off for this long this is very disappointing we have families that we contact and incase of emergency no one would be able to get through to us as our numbers have been off this long! Please if someone could turn our numbers back on asap we cant contact your 0800 numbers weve been everywhere online with our wifi to seek help!