Mobile services

[GaryFyfe]

In Northland area, no mobile coverage... Whats the go?

[sebastianbd]

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@GaryFyfe wrote:

In Northland area, no mobile coverage... Whats the go?

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Northland is a large area.. Could you be a bit more specific where it is you are having the issue? Has it always been an issue there?

[GaryFyfe]

I am in Maungaturoto. Never had an issue where I am.. 

[sebastianbd · Accepted solution]

There is an issue on our Brynderwyn cell site. We have someone onsite right now working to rectify it.

[sebastianbd]

@GaryFyfeShould be restored now. Can you confirm?

Thanks

[GaryFyfe]

No service since 10am, when can we expect it back? (same area as earlier)

[sebastianbd]

Hi

This is unrelated to last times issue.

There is a fibre cut on our Vendor's network causing that cell site to be down today.

We don't have an ETR from them at this stage but they are onsite working to trace the location of the fibre break (Caused by roadworks over 2km stretch between Paparoa and Ruawai) and when located they will fix the fibre break to restore service...

Hopefully will be sorted out this evening.

[GaryFyfe]

Hopefully? 

Good stuff Vodafone. 

[sebastianbd]

Restored at 19:30.

Thanks