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How do I contact Vodafone NZ customer service by email?

Starter Poster
Posts: 3
Registered: ‎16-10-2018

Re: Please delete my Vodafone.co.nz email address

by JennyEdwards31 Starter Poster
Message 11 of 15 (1,072 Views)

As Vodafone closed it’s email service (in 1026 I think), an automatic forward was put on my vodafone email address t that time.  This forward now needs to be removed, or the address deleted, please.

 

Retired Staff
Posts: 3,178
Registered: ‎01-02-2013

Re: Please delete my Vodafone.co.nz email address

by Retired Staff MikeHales Retired Staff
Message 12 of 15 (532 Views)

@JennyEdwards31

 

Please message me with the details and I can get that email address shut down for you.

Hope you're enjoying the UK.

m

Product Owner AI & Automated Support
Vodafone New Zealand
Posted from Apple iPad
Starter Poster
Posts: 3
Registered: ‎01-01-2019

Re: How do I contact Vodafone NZ customer service by email?

by ClarenceBennett Starter Poster
Message 13 of 15 (376 Views)
 
Posted from Generic Android 2.0 Tablet
Starter Poster
Posts: 3
Registered: ‎01-01-2019

Re: How do I contact Vodafone NZ customer service by email?

by ClarenceBennett Starter Poster
Message 14 of 15 (374 Views)

Vodafone no longer have an email service if you need to contact them you need to phone them or speak to a ninja you'll be lucky to receive the answer you require

Posted from Generic Android 2.0 Tablet
Starter Poster
Posts: 3
Registered: ‎16-10-2018

Re: How do I contact Vodafone NZ customer service by email?

by JennyEdwards31 Starter Poster
Message 15 of 15 (364 Views)

Well, I received a number of replies when I contacted a ninja but my request was not acted on:  Vodafone stopped providing an email service a few years ago but offered customers the option of having a Forward put on the address, which I did.  Big mistake! Mid-2018 I started getting all sorts of spam, and threatening emails.  I emailed a ninja and was told the address would be deleted.  At least 3 months later, it still exists!  And I still get spam etc.  Sigh. 

 

What's the point of having so-called ninjas if they cannot do anything!  I am no longer in NZ so making contact is difficult.

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