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Free Netflix how to access

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Posts: 4
Registered: ‎04-01-2019

Free Netflix how to access

by suewaight Starter Poster
Message 1 of 9 (935 Views)

I have recently upgraded my phone and supposed to get free Netflix for 12 months.  How do I access?  I haven't been advised.

 

Thanks

 

Sue Waight

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Registered: ‎30-09-2014

Re: Free Netflix how to access

by Business Ninja Adept Business Ninja Adept Business Ninja Adept
Message 2 of 9 (889 Views)

You should get an SMS with instructions how to activate it in a couple days after you resigned the plan.

NOC Engineer | Vodafone NZ
Retired Staff
Posts: 3,178
Registered: ‎01-02-2013

Re: Free Netflix how to access

by Retired Staff MikeHales Retired Staff
Message 3 of 9 (853 Views)

@suewaight

 

All working now?

 

m

Product Owner AI & Automated Support
Vodafone New Zealand
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Posts: 4
Registered: ‎04-01-2019

Re: Free Netflix how to access

by suewaight Starter Poster
Message 4 of 9 (832 Views)

Not sure.  Still trying to figure out.  Do I need to download app on my phone and then have a code or something? 

Retired Staff
Posts: 3,178
Registered: ‎01-02-2013

Re: Free Netflix how to access

by Retired Staff MikeHales Retired Staff
Message 5 of 9 (821 Views)

@suewaight

Yes, you'll download the Netflix app, then register. As part of that you would use a code that we sent you which then discounts your subscription, so a portion is free.

Cheers 

Mike 

Product Owner AI & Automated Support
Vodafone New Zealand
Posted from Apple iPad
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Registered: ‎04-01-2019

Re: Free Netflix how to access

by suewaight Starter Poster
Message 6 of 9 (788 Views)

You say "a portion is free" .  It is supposedd to be free to access for 12 months.

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Posts: 4
Registered: ‎04-01-2019

Re: Free Netflix how to access

by suewaight Starter Poster
Message 7 of 9 (789 Views)

Still trying to figure out how I get access.  Should i have been emailed a code or something?

Starter Poster
Posts: 10
Registered: ‎11-12-2017

Re: Free Netflix how to access

by TraceyIronside Starter Poster
Message 8 of 9 (347 Views)

Hi,

 

I changed mobiles and they upgraded my plan on Saturday 4th May but I have n't received an email to active my newflix offer.  I believe I can use my existing login but not sure how to go about it?

 

Thanks Tracey

Starter Poster
Posts: 10
Registered: ‎11-12-2017

Re: Free Netflix how to access

by TraceyIronside Starter Poster
Message 9 of 9 (303 Views)

So no-one from Vodafone replies in here, you can't use the on-line chat and if you ring you are holding for 40 minutes +.  So much for the text 72 hours after the phone plan activation for Netflix - its now been 12 days!  I hope with the new owners that the CS improves.

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