Reply

Free Netflix doesn't seem to be available?

Highlighted
Starter Poster
Posts: 6
Registered: ‎23-04-2019

Free Netflix doesn't seem to be available?

by Maxy Starter Poster
Message 1 of 10 (916 Views)

Finally signed up for Vodafone - that was a very painful and frustrating process that took just less than two weeks...

 

Texted Netflix to 7410, told me to go to https://offers.vodafone.com/nz which I too did.

 

Signed in yadda yadda and get "We're sorry, but there are no offers available for you right now. Please ensure you're signed up to an eligible plan.
If you are on an eligible plan, your offer may still be processing. Please refresh the page and try again in some time." 

 

OK so it took two weeks to sign up and my plan seems to finally be active, when will the netflix portion activate? After first invoice or what?

Highlighted
Expert Contributor
Posts: 824
Registered: ‎21-05-2015

Re: Free Netflix doesn't seem to be available?

by Expert Contributor Expert Contributor
Message 2 of 10 (914 Views)

Hi @Maxy 

 

What plan did you sign up to?

In any event, it should be avaliable immediately upon activation of eligible plan.

Highlighted
Starter Poster
Posts: 6
Registered: ‎23-04-2019

Re: Free Netflix doesn't seem to be available?

by Maxy Starter Poster
Message 3 of 10 (912 Views)

$80 Unlimited data Pay Monthly. Thanks yeah that's what I was under the impression of.

Highlighted
Expert Contributor
Posts: 824
Registered: ‎21-05-2015

Re: Free Netflix doesn't seem to be available?

[ Edited ]
by Expert Contributor Expert Contributor
Message 4 of 10 (910 Views)

After up to 72 hours after activating the plan. You should automatically recieve a Text saying your plan has netflix for free etc with a link to Terms and conditions and to set it up.

Highlighted
Starter Poster
Posts: 6
Registered: ‎23-04-2019

Re: Free Netflix doesn't seem to be available?

by Maxy Starter Poster
Message 5 of 10 (905 Views)

Must still be processing in that case, no text.

Highlighted
Starter Poster
Posts: 6
Registered: ‎23-04-2019

Re: Free Netflix doesn't seem to be available?

by Maxy Starter Poster
Message 6 of 10 (904 Views)

Screen Shot 2019-04-23 at 11.10.56 am.png

Highlighted
Expert Contributor
Posts: 824
Registered: ‎21-05-2015

Re: Free Netflix doesn't seem to be available?

by Expert Contributor Expert Contributor
Message 7 of 10 (867 Views)

If you don't get the text within 72 hours of the plan being activated please call the team on 777

and ask for the issue to be escalated.

 

Highlighted
Starter Poster
Posts: 6
Registered: ‎23-04-2019

Re: Free Netflix doesn't seem to be available?

by Maxy Starter Poster
Message 8 of 10 (865 Views)

Guess I'll have to 🤷🏿‍♂️no worries waiting it out. 

Highlighted
Expert Contributor
Posts: 824
Registered: ‎21-05-2015

Re: Free Netflix doesn't seem to be available?

[ Edited ]
by Expert Contributor Expert Contributor
Message 9 of 10 (863 Views)

let us no what ends up happening Smiley Happy

Maybe one of the vodafone staff will pick this up but I wouldn't hold my breath they've been rather slack about posting in here for some time... but they don't get paid to be on here.

Highlighted
Expert Contributor
Posts: 824
Registered: ‎21-05-2015

Re: Free Netflix doesn't seem to be available?

by Expert Contributor Expert Contributor
Message 10 of 10 (759 Views)

@Maxy 

 

How did you get on did you get your free netflix?

Stats
  • 9 Replies
  • 43w ago
  • 917 Views
  • 0 Kudos
  • 2 Contributors