23-04-2019 12:54 PM
Finally signed up for Vodafone - that was a very painful and frustrating process that took just less than two weeks...
Texted Netflix to 7410, told me to go to https://offers.vodafone.com/nz which I too did.
Signed in yadda yadda and get "We're sorry, but there are no offers available for you right now. Please ensure you're signed up to an eligible plan.
If you are on an eligible plan, your offer may still be processing. Please refresh the page and try again in some time."
OK so it took two weeks to sign up and my plan seems to finally be active, when will the netflix portion activate? After first invoice or what?
23-04-2019 01:00 PM
What plan did you sign up to?
In any event, it should be avaliable immediately upon activation of eligible plan.
23-04-2019 01:06 PM - edited 23-04-2019 01:08 PM
After up to 72 hours after activating the plan. You should automatically recieve a Text saying your plan has netflix for free etc with a link to Terms and conditions and to set it up.
23-04-2019 05:43 PM
If you don't get the text within 72 hours of the plan being activated please call the team on 777
and ask for the issue to be escalated.
23-04-2019 05:46 PM - edited 23-04-2019 05:48 PM
let us no what ends up happening
Maybe one of the vodafone staff will pick this up but I wouldn't hold my breath they've been rather slack about posting in here for some time... but they don't get paid to be on here.
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