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Endless Data Small cost on website incorrect

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Registered: ‎21-05-2015
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Endless Data Small cost on website incorrect

[ Edited ]
by Expert Contributor Expert Contributor
Message 1 of 4 (586 Views)

Hi Team

 

 

Just going off my bill it's $34.78 exl gst for this plan but once you add the gst @15% the bill then becomes 40.18

So the website should really refelect the true cost. $40.18 rather then just $40 but I guess 

$40 looks better on the site.

 

 

Thanks

 

~ Christopher 

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Business Ninja Adept
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Registered: ‎30-09-2014

Re: Endless Data Small cost on website incorrect

by Business Ninja Adept Business Ninja Adept Business Ninja Adept
Message 2 of 4 (575 Views)
15% of 34.78 = 5.217
34.78+ 5.217= 39.997
NOC Engineer | Vodafone NZ
Posted from Apple iPhone
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Registered: ‎21-05-2015

Re: Endless Data Small cost on website incorrect

[ Edited ]
by Expert Contributor Expert Contributor
Message 3 of 4 (571 Views)

It's only 18 cents but nobody at vodafone have been able to tell me why I was charged the 18 cents

I thought it would end up being a nice round number bill. I can see nothing to say why the extra 18cents.Screenshot_1 - Copy.png

 

 

 

 

 

 

 

Screenshot_2.png

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Business Ninja Adept
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Registered: ‎30-09-2014

Re: Endless Data Small cost on website incorrect

by Business Ninja Adept Business Ninja Adept Business Ninja Adept
Message 4 of 4 (552 Views)

As per the invoice you posted above, There are other charges on this bill including Part Month Charges from your previous plan. -- 4 Days difference in plan charges (26/02-01/03)

 

The total pricing plan charges incurred in this bill are $34.94 (excl GST), of which, only $34.78 (excl GST) are for the "Small Mobile" Endless Data plan.

 

There is no issue with the pricing advertised of the Small Mobile Endless Data plan.

 

15% of 34.78 = 5.217
34.78+ 5.217= 39.997

 

I expect you will see the "Nice Round Number Bill" on your next bill, (assuming there is no out of plan spends)

 

Hope this helps. Cheers

 

Best Regards,
Sebastian

NOC Engineer | Vodafone NZ
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