Deactivated SIM Card on Prepay

New Poster
Posts: 1
Registered: ‎30-01-2018

Deactivated SIM Card on Prepay

by bjones New Poster
Message 1 of 2 (1,015 Views)

Hi Im visiting NZ shortly. Can you please tell be how I can activate my NZ sim card  and top up  so I can use it again

thank you


Retired Staff
Posts: 3,178
Registered: ‎02-02-2013

Re: Deactivated SIM Card on Prepay

by MikeHales Retired Staff
Message 2 of 2 (986 Views)



Thanks for your post. If the last Top Up was less than 365 days, you can Top Up on this web page. If it's older than that then your number may have been recycled and so you'll need a new one. Was it an NZ Travel SIM do you know or just a standard Prepay?

Product Owner AI & Automated Support
Vodafone New Zealand
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