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Credit

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New Poster
Posts: 1
Registered: ‎12-10-2018

Credit

by JasminMacMillan New Poster
Message 1 of 2 (432 Views)

Hello there team

can you please help me out?

My balance on my prepaid Flexi plan shows lots of minutes and data available yet if I ring 707 to check messages it states that I don't have enough credit to make this call. Is there anything wrong?

Community Manager
Posts: 3,142
Registered: ‎02-02-2013

Re: Credit

by Community Manager Community Manager
Message 2 of 2 (368 Views)

@JasminMacMillan

Thanks for your post. Unfortunately, your minutes can't be used for voicemail, you need credit on your account - calls are $0.20 each.

Cheers

m

Product Owner AI & Automated Support
Vodafone New Zealand
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