Reply

Cancelling account from overseas

Highlighted
New Poster
Posts: 1
Registered: ‎04-09-2017

Cancelling account from overseas

by brookeshapcott New Poster
Message 1 of 4 (1,013 Views)
I need help cancelling my phone plan, im already overseas...i tried cancelling before i left but there was some miscommunication between myself and one of your customer service representatives which meant it didn't happen before i left and i have sent emails since leaving with no reply and i've now just been emailed my September bill which i feel like I shouldn't pay as I haven't been using my account and i have been trying to cancel it before last months bill period ended.
Posted from Apple iPhone
Business Ninja Adept
Posts: 945
Registered: ‎30-07-2009

Re: Cancelling account from overseas

by Business Ninja Adept Business Ninja Adept Business Ninja Adept
Message 2 of 4 (995 Views)

Hi @brookeshapcott

 

Can you please click on my name and send me a PM with your name,mobile number and four digit PIN (please do not post this info on the community).


Regards

 

Rochelle

Starter Poster
Posts: 2
Registered: ‎19-02-2018

Re: Cancelling account from overseas

by Bennybill Starter Poster
Message 3 of 4 (631 Views)
Am I able to contact you to help me with same case?
Posted from Apple iPhone
Business Ninja Adept
Posts: 945
Registered: ‎30-07-2009

Re: Cancelling account from overseas

by Business Ninja Adept Business Ninja Adept Business Ninja Adept
Message 4 of 4 (616 Views)

Good morning,

 

Can you please click on my name and send a PM. Include your name,account number and PIN/Password (please do not post this info on the community).

 

Regards


Rochelle

Stats
  • 3 Replies
  • 1y ago
  • 1,014 Views
  • 0 Kudos
  • 3 Contributors