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4G Extended

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Registered: ‎11-07-2018

4G Extended

by Thurnby Starter Poster
Message 1 of 10 (1,524 Views)

Do I need to make any Settings changes on my iPhoneX to gain access to Vodafone's 4G Extended network?  There are no options to select 4G LTE on my iPhoneX, even though my phone does support this (700MHz).  Or do Vodafone need to grant me access first?

Business Ninja Adept
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Registered: ‎30-09-2014

Re: 4G Extended

by Business Ninja Adept Business Ninja Adept Business Ninja Adept
Message 2 of 10 (1,518 Views)

4G Extended is just LTE on the L700 Band. If you already have access to LTE (IE you can use LTE in other areas fine) then you don't need to do anything else. Your phone will be able to use L700 in an area where it is deployed..

NOC Engineer | Vodafone NZ
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Registered: ‎11-07-2018

Re: 4G Extended

by Thurnby Starter Poster
Message 3 of 10 (1,512 Views)
Thanks for the quick response, sebastionbd.

Problem I have is that Vodafone’s normal 4G coverage excludes my house. Don’t know why but it does.

Looking at the coverage map, 4G Extended ((LTE) does cover my house. But how do I access it if there is no option on my iPhoneX?

I have VERY poor reception with 4G which is why I’m interested in the LTE option. But don’t know how to access it.
Posted from Apple iPhone
Business Ninja Adept
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Registered: ‎30-09-2014

Re: 4G Extended

by Business Ninja Adept Business Ninja Adept Business Ninja Adept
Message 4 of 10 (1,506 Views)
You don’t need to do anything special. As long as your handset is set to 4G you will automatically attach if you are in coverage.

You can check in Settings > Mobile Data > Mobile Data Options > Voice & Data
NOC Engineer | Vodafone NZ
Posted from Apple iPhone
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Registered: ‎11-07-2018

Re: 4G Extended

by Thurnby Starter Poster
Message 5 of 10 (1,054 Views)

Sorry for long delay in responding. but this is still a major issue for me.

 

How do I prove that LTE is kicking in automatically?  It doesn't say LTE in Settings > Mobile Data > Mobile Data Options > Voice & Data, just 4G (which is checked).

 

If I have LTE coverage in my area and all over my house in the Network Coverage map, then I should be getting reasonable reception in my house.  But I am not getting any good coverage - usually one bar or no bar.  In fact it is so bad I am considering moving to Spark (my brother is on Spark and he has no issues with reception in my house).

 

Further advice appreciated. 

Business Ninja Adept
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Registered: ‎30-09-2014

Re: 4G Extended

by Business Ninja Adept Business Ninja Adept Business Ninja Adept
Message 6 of 10 (1,050 Views)

LTE = 4G Same thing

NOC Engineer | Vodafone NZ
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Registered: ‎11-07-2018

Re: 4G Extended

by Thurnby Starter Poster
Message 7 of 10 (983 Views)

Moot point now.  Thanks for trying to respond productively.

 

4G has disappeared altogether and I only get one bar on 3G.  This is on a genuine NZ-supplied iPhone X too.  And wife's iPhone X is the same, so not a lemon phone.

Business Ninja Adept
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Registered: ‎30-09-2014

Re: 4G Extended

by Business Ninja Adept Business Ninja Adept Business Ninja Adept
Message 8 of 10 (980 Views)

Coverage map does not reflect indoor coverage.

 

How is the coverage outside of your house..?

NOC Engineer | Vodafone NZ
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Registered: ‎11-07-2018

Re: 4G Extended

by Thurnby Starter Poster
Message 9 of 10 (942 Views)

Outside my house and also at street level, last night after work I was getting between 1 and 3 bars of 3G.  I will check again tomorrow during the day and advise.

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Registered: ‎11-07-2018

Re: 4G Extended

by Thurnby Starter Poster
Message 10 of 10 (908 Views)

Between 1 & 3 bars of 3G during daytime too.  4G has all but disappeared.  It popped up for about 1 second before settling on 3G.

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