Ideas & suggestions

Turn on suggestions Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Reply

new customer password problem

JennyChandler
Starter Poster
JennyChandler
Posts: 2
Registered: ‎25-11-2018
Accepted Solution

new customer password problem
by JennyChandler Starter Poster

‎25-11-2018 08:25 AM

Message 1 of 3 (516 Views)

Just connected.  The password sent via email comes up as incorrect, as does the one on the base of the modem

Solved! Go To Solution
Reply
0
Retired Staff MikeHales
Retired Staff
MikeHales
Posts: 3,178
Registered: ‎01-02-2013

Re: new customer password problem
by Retired Staff MikeHales Retired Staff

‎27-11-2018 08:48 PM

Message 2 of 3 (494 Views)

@JennyChandler

Which password are you using for what?

Cheers

m

Product Owner AI & Automated Support
Vodafone New Zealand
Reply
0
JennyChandler
Starter Poster
JennyChandler
Posts: 2
Registered: ‎25-11-2018

Re: new customer password problem
by JennyChandler Starter Poster

‎27-11-2018 09:46 PM

Message 3 of 3 (492 Views)

I tried all 3... the one sent via email - wrong, the one listed as password on the modem - wrong, and the one on the modem listed as Wireless key... but I rang for help and discovered that the line was not yet working correctly.  They sent someone out and then the Wireless key password worked Smiley Happy

Solution
Reply
0
Stats
  • 2 Replies
  • 26w ago
  • 517 Views
  • 0 Kudos
  • 2 Contributors
Related FAQs

Copyright © Vodafone New Zealand Ltd