Community Spotlight on My Vodafone with Paul Bartlett

[AndreaS]

Hi Paul

The My Vodafone app no longer gives me my MB remaining total for the month (still shows minutes remaining though). Seems to be since the latest couple of Apple iOS updates. Is this a problem for others or just me? I have uninstalled it and redownloaded from iCloud, but still not showing.

I suspect it may be an iPhone thing as the app works perfectly on my husbands Huawei phone

Cheers

Andrea

[mitchyitch]

They are aware of this issue

[VodafonePaul]

Hi Andrea

Yes we have an issue at the moment for some customers on Prepay plans, the good news is that we have a fix, and are just awaiting Apple approval.   It should be sorted for you in the next couple of days.   I'm sorry for any inconvience that this issue has caused.  

Thanks

Paul