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My Vodafone not working properly since latest couple of Apple iOS updates

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Starter Poster
Posts: 2
Registered: ‎04-11-2013

My Vodafone not working properly since latest couple of Apple iOS updates

by AndreaS Starter Poster
Message 1 of 3 (10,893 Views)

Hi Paul

 

The My Vodafone app no longer gives me my MB remaining total for the month (still shows minutes remaining though). Seems to be since the latest couple of Apple iOS updates. Is this a problem for others or just me? I have uninstalled it and redownloaded from iCloud, but still not showing.

I suspect it may be an iPhone thing as the app works perfectly on my husbands Huawei phone

 

Cheers

Andrea

Starter Poster
Posts: 2
Registered: ‎04-11-2013

Re: My Vodafone not working properly since latest couple of Apple iOS updates

by mitchyitch Starter Poster
Message 2 of 3 (10,885 Views)

 

They are aware of this issue Smiley Happy

Staff
Posts: 19
Registered: ‎09-09-2013

Re: My Vodafone not working properly since latest couple of Apple iOS updates

by Staff VodafonePaul Staff
Message 3 of 3 (10,879 Views)

Hi Andrea

 

Yes we have an issue at the moment for some customers on Prepay plans, the good news is that we have a fix, and are just awaiting Apple approval.   It should be sorted for you in the next couple of days.   I'm sorry for any inconvience that this issue has caused.  

 

Thanks

Paul

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