I have been advised that the PSTN system is being progressively closed down from now until 2022. We have been offered VOIP as of this month. No one seems to know if it is over the copper network or Wireless Broadband.
One helpful Vodafone-ite suggested I use fibre. That would be wonderful if there was fibre in our town. This is not expected until 2020.
We had an update of our medical alarm just last week, before being notified of the Vodafone upgrade, This company was obviously unaware of any upgrade. We have to jump through hoops to get this sorted......
They also tell you to ring "The Team." I am 71 and don't want to spend the rest of my life waiting for somebody to answer my call from Vodafone.