You have disconnected our broadband service in error. Tried using your Chat Facility (several times) got down to the last few in the que then the message said nobody was available and to try later, or use this facility. You bill us incorrectly every month and every month I call - you apologise, make a manual adjustment to the account which shows as a credit but still you keep billing me incorrectly - now you have cut us off, but its your incorrect billing system, we are up to date call me please
