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stop broadband service

Starter Poster
Posts: 4
Registered: ‎02-11-2018

stop broadband service

by alex2018 Starter Poster
Message 1 of 2 (130 Views)

Hi, we are trying to stop our broadband service, but there is no email address on Vodafone homepage for doing this, since we are oversea now and tring to call the oversea service number but fails, is there any vodafone staff here can help us for this , I can pass the account number and other details~

Retired Staff
Posts: 21,185
Registered: ‎06-08-2008

Re: stop broadband service

by johnr Retired Staff
Message 2 of 2 (117 Views)

@alex2018From the Vodafone NZ site, You can not call 0800 / 0508 numbers out of NZ

 

Calling from overseas
+64 9 355 2007

 

You need to provide 30 days notice for a disconnection

Ex VodafoneNZ staff member 17+ years and if you want real help from real people check out www.geekzone.co.nz
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