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private message, it said You have reached the limit for number of private messages that you can send

Contributor jacky5878
Contributor
jacky5878
Posts: 67
Registered: ‎09-04-2013

private message, it said You have reached the limit for number of private messages that you can send
by Contributor jacky5878 Contributor

‎12-03-2018 09:55 PM

Message 1 of 8 (1,375 Views)

Hi Vodafone

 

How come when i PM on your vodafone assistant on this forum, it said

 

You have reached the limit for number of private messages that you can send for now. Please try again later.

 

thanks 

Jacky 

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Business Ninja Adept Business Ninja Adept
Business Ninja Adept
sebastianbd
Posts: 1,973
Registered: ‎30-09-2014

Re: private message, it said You have reached the limit for number of private messages that you can
by Business Ninja Adept Business Ninja Adept Business Ninja Adept

‎12-03-2018 11:25 PM

Message 2 of 8 (1,366 Views)
@jacky5878wrote:

Hi Vodafone

 

How come when i PM on your vodafone assistant on this forum, it said

 

You have reached the limit for number of private messages that you can send for now. Please try again later.

 

thanks 

Jacky 

Have you been sending a lot of Private Messages on here?

NOC Engineer | Vodafone NZ
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Contributor jacky5878
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jacky5878
Posts: 67
Registered: ‎09-04-2013

Re: private message, it said You have reached the limit for number of private messages that you can
by Contributor jacky5878 Contributor

‎13-03-2018 06:58 AM

Message 3 of 8 (1,355 Views)
Hi there, no not really.... What should I do now? Thanks
Posted from Apple iPad
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Business Ninja Adept Business Ninja Adept
Business Ninja Adept
sebastianbd
Posts: 1,973
Registered: ‎30-09-2014

Re: private message, it said You have reached the limit for number of private messages that you can
by Business Ninja Adept Business Ninja Adept Business Ninja Adept

‎14-03-2018 03:29 PM

Message 4 of 8 (1,318 Views)

Clearly it sounds like some limit has been hit.

 

This is a job for @MikeHales can you please check on @jacky5878 's profile.

NOC Engineer | Vodafone NZ
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MikeHales
Retired Staff
MikeHales
Posts: 3,178
Registered: ‎02-02-2013

Re: private message, it said You have reached the limit for number of private messages that you can

[ Edited ]
by MikeHales Retired Staff

‎14-03-2018 03:56 PM - edited ‎14-03-2018 03:57 PM

Message 5 of 8 (1,314 Views)

@jacky5878

Yes, there is a platform limitation on the number of messages you can send in a period of time - designed to avoid abuse by spammers. You should be able to send again soon but if the issue persists, let me know - though you must be sending a few to hit that limit!

 

  • A user can't make more than 1 post in 30 seconds.
  • A user can't make more than 5 posts in 600 seconds (10 minutes)
  • A user can't make more than 20 posts in 3600 seconds (1 hour)

Cheers

m

Product Owner AI & Automated Support
Vodafone New Zealand
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Expert Contributor
Expert Contributor
Christopher
Posts: 765
Registered: ‎21-05-2015

Re: private message, it said You have reached the limit for number of private messages that you can
by Expert Contributor Expert Contributor

‎14-03-2018 05:18 PM

Message 6 of 8 (1,301 Views)
@MikeHaleswrote:

@jacky5878

Yes, there is a platform limitation on the number of messages you can send in a period of time - designed to avoid abuse by spammers. You should be able to send again soon but if the issue persists, let me know - though you must be sending a few to hit that limit!

 

  • A user can't make more than 1 post in 30 seconds.
  • A user can't make more than 5 posts in 600 seconds (10 minutes)
  • A user can't make more than 20 posts in 3600 seconds (1 hour)

Cheers

m

These are posts your talking about the OP is having issues with Private Messages.

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Contributor jacky5878
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jacky5878
Posts: 67
Registered: ‎09-04-2013

Re: private message, it said You have reached the limit for number of private messages that you can
by Contributor jacky5878 Contributor

‎14-03-2018 10:30 PM

Message 7 of 8 (1,282 Views)

Hi there @MikeHales

 

Hmm, i didn't even know when was the last time i used PM on the vodafone forum... this is a total surprise for me...

 

oh well as you can see i post really often here, certainly on the PM...

 

Jacky 

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MikeHales
Retired Staff
MikeHales
Posts: 3,178
Registered: ‎02-02-2013

Re: private message, it said You have reached the limit for number of private messages that you can
by MikeHales Retired Staff

‎15-03-2018 07:46 AM

Message 8 of 8 (1,258 Views)

@jacky5878

Yes, weird, not you for sure. A system glitch perhaps but thanks for mentioning.

Product Owner AI & Automated Support
Vodafone New Zealand
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