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neon access code

Starter Poster
Posts: 5
Registered: ‎11-04-2018

neon access code

by MikeFoxtrot Starter Poster
Message 1 of 2 (601 Views)

Still waiting for a neon access code. How is this supposed to get sent, apart from having to ask on this forum?

 

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Community Manager
Community Manager
Posts: 1,548
Registered: ‎01-03-2012

Re: neon access code

by Community Manager Community Manager
Message 2 of 2 (575 Views)

Hi @MikeFoxtrot - the code gets emailed to the email address you provided us during signup within 10 working days of your broadband being activated. If 10 working days have expired, you can click on my name and send me a private message with your customer number, full name and the email address to which your code should be sent and I will request it to be resent.

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