moving house

New Poster
Posts: 1
Registered: ‎05-12-2018

moving house

[ Edited ]
by 우영국 New Poster
Message 1 of 2 (780 Views)

Hi I’m Patrick. I called last week with movinghub manager, but I don’t remember his name. Basically, I made a decision last weekend to use the Vodafone internet that I am currently using since I move in new house (xxxxxx) on 15 December. Maybe my wife wrote Vodafone fixed line application from on FEBRUARY and also joined your product that you promoted at that time. I still have contract document I signed with you. Her first name is xxxxxx. She is existing account member. Her broadband account number is xxxxxx.

This promotions name is Smart connect-naked $480 credit. Fibrex speed is 200mbps and data pack is unlimited. Moreover, contract term is 12months. I am now paying $69.99 per month. So after moving house, I’d like you to maintain the same services and package that I have the contract with you.

Retired Staff
Posts: 3,178
Registered: ‎02-02-2013

Re: moving house

by MikeHales Retired Staff
Message 2 of 2 (716 Views)



Hi, I've removed the personal details from your post, would advise against posting those in a public forum. Have you spoken with our moves team about maintaining your current services?


Product Owner AI & Automated Support
Vodafone New Zealand
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