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fibre speed upgrade

Starter Poster
Posts: 2
Registered: ‎20-02-2018

fibre speed upgrade

by PeterGavin Starter Poster
Message 1 of 6 (936 Views)

How to I check that I am on Fibre 200 and not Fibre 100 ?

Retired Staff
Posts: 3,178
Registered: ‎02-02-2013

Re: fibre speed upgrade

by MikeHales Retired Staff
Message 2 of 6 (934 Views)

@PeterGavin

Thanks for your post. If you log into My Vodafone, you'll be able to see the name and details of your plan.

Cheers

Product Owner AI & Automated Support
Vodafone New Zealand
Starter Poster
Posts: 2
Registered: ‎20-02-2018

Re: fibre speed upgrade

by PeterGavin Starter Poster
Message 3 of 6 (925 Views)

Yes, my plan says Fibre 200/20, but the installers UFF, said it was only 100/20. I want to be able to check if the speed is changed. Currently get 113/22 on Ookla, and multiple concurrent tests only add up to these figures.

Starter Poster
Posts: 4
Registered: ‎04-04-2014

Re: fibre speed upgrade

by ameen37 Starter Poster
Message 4 of 6 (386 Views)

I'm having this exact same issue. Did you get this resolved?

 

Why is Vodafone charging me for 200 but only supplying 105?

Posted from OnePlus A3010
Starter Poster
Posts: 4
Registered: ‎17-05-2019

Re: fibre speed upgrade

by AlexFeltham Starter Poster
Message 5 of 6 (307 Views)
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Starter Poster
Posts: 4
Registered: ‎04-04-2014

Re: fibre speed upgrade

by ameen37 Starter Poster
Message 6 of 6 (253 Views)
Vodafone had provisioned this incorrectly. They have sorted it now.
Posted from OnePlus A3010
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