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fibre speed upgrade

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Starter Poster
Posts: 2
Registered: ‎20-02-2018

fibre speed upgrade

by PeterGavin Starter Poster
Message 1 of 6 (1,142 Views)

How to I check that I am on Fibre 200 and not Fibre 100 ?

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Retired Staff
Posts: 3,178
Registered: ‎02-02-2013

Re: fibre speed upgrade

by MikeHales Retired Staff
Message 2 of 6 (1,140 Views)

@PeterGavin

Thanks for your post. If you log into My Vodafone, you'll be able to see the name and details of your plan.

Cheers

Product Owner AI & Automated Support
Vodafone New Zealand
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Starter Poster
Posts: 2
Registered: ‎20-02-2018

Re: fibre speed upgrade

by PeterGavin Starter Poster
Message 3 of 6 (1,131 Views)

Yes, my plan says Fibre 200/20, but the installers UFF, said it was only 100/20. I want to be able to check if the speed is changed. Currently get 113/22 on Ookla, and multiple concurrent tests only add up to these figures.

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Starter Poster
Posts: 4
Registered: ‎04-04-2014

Re: fibre speed upgrade

by ameen37 Starter Poster
Message 4 of 6 (592 Views)

I'm having this exact same issue. Did you get this resolved?

 

Why is Vodafone charging me for 200 but only supplying 105?

Posted from OnePlus A3010
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Posts: 4
Registered: ‎17-05-2019

Re: fibre speed upgrade

by AlexFeltham Starter Poster
Message 5 of 6 (513 Views)
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Starter Poster
Posts: 4
Registered: ‎04-04-2014

Re: fibre speed upgrade

by ameen37 Starter Poster
Message 6 of 6 (459 Views)
Vodafone had provisioned this incorrectly. They have sorted it now.
Posted from OnePlus A3010
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