I am currently paying for vodafone fibre max but I am not getting speeds anywhwere near what is advertised, also when I search my addres for what is available fibre max is not even an option. Seems I have been sold something that may not even be available to me. Not sure what to do as I have been on hold for over half an hour now with the so calleed direct line I was given to contact our "dedicated fibre ninja" if someone from vodafone could please contact me that would be great.
to clarify, I signd up for fibre max in store. I asked to be on the fastest plan available to me and was signd up to and sold fibre max but when I search for it at home on vodafone website it doesnt even seem to be available for my address. how can someone in the vodafone store even have sold this to me? and now that I am in a 12 month contract with it am i able to get out of it since they havent provided what I am paying for?