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fibre boradband is very slow

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New Poster
Posts: 1
Registered: ‎09-04-2019

fibre boradband is very slow

by LillianLee New Poster
Message 1 of 2 (327 Views)

hello 

 

we buy the internet for a long time. But the speed of fibre broadband is very slow. My friends choose the same plan with us, and never have this problem. 

Fibre optic networks are very slow, especially at night. I even sometimes take a long time to open the website. I confused why the fibre broadband looks like this. 

I am a student and I need the network to finish my assignments, but the poor network makes me very inconvenient.

 

My roommate and I call the Vodafone a lot of times because of this issue. But nobody can give a good answer and a good solution. 

 

I want someone can help to solve this issue for me. 

 

Thank you.

 

Screen Shot 2019-07-03 at 22.18.54.png

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Retired Staff
Posts: 21,173
Registered: ‎06-08-2008

Re: fibre boradband is very slow

[ Edited ]
by johnr Retired Staff
Message 2 of 2 (307 Views)

@LillianLee  Are you testing over Wi-Fi or Ethernet? Fibre is not slow the way end users do testing make it seem slow

 

If over Wi-Fi then don't as Wi-Fi can be a bottle neck on your side and where are you testing to?

Ex VodafoneNZ staff member 17+ years and if you want real help from real people check out www.geekzone.co.nz
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