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Wondering why our Broadband was switched to Wireless without us asking?

New Poster
Posts: 1
Registered: ‎18-12-2018

Wondering why our Broadband was switched to Wireless without us asking?

by cavekid New Poster
Message 1 of 2 (403 Views)

Hullo, we live in Hatfields Beach and my flatmates just recieved a wireless broadband connection pack and then a follow uo welcome email.None of us asked to change from our old ADSL broadband (its super quick), so was wondering why this has happened? Frustrating too as fibre is being put around the neighborhood in the coming months and we were thinking of going to that, not using wireless that bogs down in the evenings when everyones home. Not very happy.

Retired Staff
Posts: 3,178
Registered: ‎02-02-2013

Re: Wondering why our Broadband was switched to Wireless without us asking?

by Retired Staff MikeHales Retired Staff
Message 2 of 2 (228 Views)

@cavekid

 

Have you resolved this?

 

Cheers

m

Product Owner AI & Automated Support
Vodafone New Zealand
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