Reply

WiFi dropping out on laptop

Starter Poster
Posts: 9
Registered: ‎08-03-2017
Accepted Solution

WiFi dropping out on laptop

by hurrellg Starter Poster
Message 1 of 3 (970 Views)

Hi Can someone help with suggestions please?  My WiFi continually drops out to my laptop about daily usually whenever it "sleeps".  The laptop WiFi adaptor sees the router but will not connect to it, whereas two phones in the house stay connected always. To fix this I have to turn off the router and back on again which will allow the laptop to connnect. I have checked the settings of laptop and router and cannot see anything wrong and reset/rebooted everything numerous times without success. I havent changed anything either which makes me think it is the router misbehaving.  It is an old SHG1500 vodafone one, been thinking of upgrading to an UltraHub.

 

GH

Highlighted
Vodafone Ninja
Posts: 174
Registered: ‎11-05-2015

Re: WiFi dropping out on laptop

[ Edited ]
by Vodafone Ninja Vodafone Ninja Vodafone Ninja
Message 2 of 3 (843 Views)

Hi, 

 

It sounds like the network card may be getting automatically switched off when the laptop goes into sleep mode. 

 

You could try checking the network adapter and unticking "Allow the computer to turn off this device to save power". For steps, try searching Google something along the lines of.. "WiFi not connecting after sleep". 

 

 

Thanks,

Michael

Starter Poster
Posts: 9
Registered: ‎08-03-2017

Re: WiFi dropping out on laptop

by hurrellg Starter Poster
Message 3 of 3 (797 Views)

Thanks Michael

I had tried your suggested remedies without success along with a few i found on a Google search. Judging by the hits I got it is a widespread problem. I think you are correct saying the network card has gone to sleep and not able to be reactivated.  However, another

Windows 10 Update has occurred and it seems to have solved it for now.  Will update if it happens again

 

Cheers Geoff

Stats
  • 2 Replies
  • 1y ago
  • 971 Views
  • 0 Kudos
  • 2 Contributors