We are due to switch from the old phone lines to Voice Calling over Broadband next week. I see in the FAQ section of this topic it has been noted that there will be no change to our monthly charges as a result of this change.
This is surprising as when I look at the current Vodafone Home Broadband plans available, the ones which include a Home Phone line are always more expensive by about $10 a month. Soon our traditional home phone line will be gone and we will be making calls via our modem (which is already up and running so all we have to do is plug a phone in) and from what I have read, Vodafone will be saving money as they no longer have to pay Spark for the use of the old network phone lines.
I'm curious as to why there will be no price reduction for the removal of a service which was clearly charged as an "extra" at the time I signed up to my plan?
I'm waiting for the letter from Vodafone explaining to me why I should pay extra to have voicemail, call waiting, caller ID etc. I note 2talk and other VOIP providers supply free features on the line as part of the deal. 2talk here I come. It seems to me that vfone are trying to switch customers to a voip line on the cheap.