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What are entire message threads been deleted

Senior Contributor
Posts: 470
Registered: ‎03-12-2008

What are entire message threads been deleted

by Senior Contributor gregmcc Senior Contributor
Message 1 of 10 (1,402 Views)

Clicked on a link to one of my message, no longer avaliable, infact the whole thread has gone.

 

Who deleted it and why?

 

 

Retired Staff
Posts: 3,178
Registered: ‎02-02-2013

Re: What are entire message threads been deleted

by MikeHales Retired Staff
Message 2 of 10 (1,376 Views)

If it's more than a year old, then we archive it unless it's a solution and still valid/useful for the Community.

Cheers

m

Product Owner AI & Automated Support
Vodafone New Zealand
Senior Contributor
Posts: 470
Registered: ‎03-12-2008

Re: What are entire message threads been deleted

by Senior Contributor gregmcc Senior Contributor
Message 3 of 10 (1,374 Views)

fresh postings less than a day old, the oldest email that links to it, I have is from 31-5-18

Retired Staff
Posts: 3,178
Registered: ‎02-02-2013

Re: What are entire message threads been deleted

by MikeHales Retired Staff
Message 4 of 10 (1,370 Views)

@gregmcc

Which thread?

Product Owner AI & Automated Support
Vodafone New Zealand
Senior Contributor
Posts: 470
Registered: ‎03-12-2008

Re: What are entire message threads been deleted

by Senior Contributor gregmcc Senior Contributor
Message 5 of 10 (1,368 Views)
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Re: What are entire message threads been deleted

by MikeHales Retired Staff
Message 6 of 10 (1,361 Views)

@gregmcc

Original thread older than a year, prior to your post, last was 23 weeks ago.

m

Product Owner AI & Automated Support
Vodafone New Zealand
Senior Contributor
Posts: 470
Registered: ‎03-12-2008

Re: What are entire message threads been deleted

by Senior Contributor gregmcc Senior Contributor
Message 7 of 10 (1,350 Views)

@MikeHales, thanks for your quick reply.

 

I think that you should revisit your answer as I have a number of email notifications that quite clearly show otherwise.

 

 

2 notifications from 28-6-18

3 notifications from 31-5-18

 

in my email, doing a bit of digging the orginal message was created 23 weeks ago, since then 11 replies, but the last reply I posted yesterday seems to have gone.

 

http://community.vodafone.co.nz/t5/Deleted-Posts/Re-How-do-I-contact-Vodafone-NZ-customer-service-by-email/m-p/221030#M2996

 

So someone has deleted it, would you like to let me know why? or is VF now engaging in censorship?

 

 

Retired Staff
Posts: 3,178
Registered: ‎02-02-2013

Re: What are entire message threads been deleted

by MikeHales Retired Staff
Message 8 of 10 (1,346 Views)

@gregmcc

Apologies, quite right. Found the original. I'll check with the moderators and @Lon.

 

Product Owner AI & Automated Support
Vodafone New Zealand
Senior Contributor
Posts: 470
Registered: ‎03-12-2008

Re: What are entire message threads been deleted

by Senior Contributor gregmcc Senior Contributor
Message 9 of 10 (1,278 Views)

.......still waiting to find out why my post was deleted......

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Community Manager
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Posts: 1,545
Registered: ‎01-03-2012

Re: What are entire message threads been deleted

[ Edited ]
by Community Manager Community Manager
Message 10 of 10 (1,265 Views)

Hi @gregmcc - I'm happy to answer this. I have removed a couple of your posts over the last few weeks, specifically ones advising customers to go directly to the TDR. In case you weren't aware, the TDR does not accept complaints which have not gone through the normal channels and where the company in question has not been given an opportunity to solve the complaint. You've posted in a few threads where someone has mentioned that they want to make a complaint, and your advice is incorrect and therefore unhelpful.

 

We don't generally censor posts here, but it is also our forum, and when someone repeatedly posts incorrect information those posts will be removed. Hope that clarifies things a bit.

 

I am now going to lock this thread. If you would like to discuss this further, I am happy to answer your questions in a private message.

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