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Wargaming sites unavailable DNS error

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Starter Poster
Posts: 9
Registered: ‎27-01-2020

Re: Wargaming sites unavailable DNS error

by jaseandneen7 Starter Poster
Message 31 of 85 (692 Views)

"Sorry for the inconvenience but this is out of our hands". does this mean Vodafone think Wargaming have blocked them for some reason or another? I think that worrys me more than Vodafone making a simple or in this case not so simple mistake

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Posts: 9
Registered: ‎26-01-2020

Re: Wargaming sites unavailable DNS error

by MartinJeffreys Starter Poster
Message 32 of 85 (585 Views)

Using a Vodafone cell phone as a hotspot allows my computer to load all of the wargaming websites/games/services as normal.

Sort yout fibre network out - the problem is 100% with Vodafone!

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Starter Poster
Posts: 10
Registered: ‎13-12-2012

Re: Wargaming sites unavailable DNS error

by CrowbarSr Starter Poster
Message 33 of 85 (573 Views)

@MartinJeffreys wrote:


Sort yout fibre network out - the problem is 100% with Vodafone!


wow you did it. you fixed the issue with your well thought out solution. just "sort the fibre network out", even though its affected more than just fibre. the problem could 100% be on the other end and they've decided to block VF. you don't know what you're talking about. 

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Registered: ‎26-01-2020

Re: Wargaming sites unavailable DNS error

by MartinJeffreys Starter Poster
Message 34 of 85 (566 Views)

Evidently, you can't read.

/facepalm.

The Vodafone 4G network doesn't have the problem.
So, they could change the addressing for traffic to use those working routes.

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Posts: 9
Registered: ‎27-01-2020

Re: Wargaming sites unavailable DNS error

by jaseandneen7 Starter Poster
Message 35 of 85 (794 Views)

Not the reply i was looking for unfortunatly, not good enough

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Posts: 9
Registered: ‎27-01-2020

Re: Wargaming sites unavailable DNS error

by jaseandneen7 Starter Poster
Message 36 of 85 (774 Views)

I agree Martin, I had just purchased premium friday afternoon for the weekend, have not used any of it obviously. Three days is too long and still no sign of a resolution, or talk of compensation. This for me is a major issue, as the main reason I have internet is for wargaming. I work my butt off all week and do not need this happening on the weekend. I worry this may happen again so I may have to change ISP.

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Posts: 2
Registered: ‎25-01-2020

Re: Wargaming sites unavailable DNS error

by GrantDHansen Starter Poster
Message 37 of 85 (740 Views)

I am the same. Had 3 days of premium account time and have lost it all due to this block. I have rung their help line twice and got 2 different stories, last guy was so hard to understand and had no idea. So because of vodafone I have now lost 3 days of premium time and other rewards from events I could not do.  Their tech help is most unhelpful, tried to tell me their was no issue. 

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Retired Staff
Posts: 21,162
Registered: ‎06-08-2008

Re: Wargaming sites unavailable DNS error

by johnr Retired Staff
Message 38 of 85 (735 Views)

@Fanatic  As already advised do not change any settings on the modem / router this is not going to help!

 

The Ninja gave you very poor advice

Ex VodafoneNZ staff member 17+ years and if you want real help from real people check out www.geekzone.co.nz
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Registered: ‎25-01-2020

Re: Wargaming sites unavailable DNS error

by GrantDHansen Starter Poster
Message 39 of 85 (717 Views)

Just to let you guys know, I am using 4G wireless modem here and having the same issues. Seems like wargaming is blocked entirly 

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Posts: 15
Registered: ‎25-01-2020

Re: Wargaming sites unavailable DNS error

[ Edited ]
by Regular Poster Fanatic Regular Poster
Message 40 of 85 (655 Views)

@john, thanks I'd already figured that as changing DNS settings to Google for instance, only partially have access to some sites, not others and certainly not the NA server

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