Broadband services

[Fanatic]

I am having trouble accessing ANY wargaming sites via my Vodafone router. I am able to access the internet as usual, but not Wargaming. The sites are not down as I can access their sites via mobile. Network diagnostics state "Your DNS server might be unavailable". Any thoughts on how to resolve this? 

[StephenPress]

Same issuee here. Can log in at my work on Spark.

It happend once before last year for 3 days and then just came right for no aparent reason.
I am paying for perium days on my wargaming account so not only can I not play my game by not alowiong acsess vodafone is actually costing me money.

Will Vodafone remburse lost days?

Please fix quickly.

Stephen

[Fanatic]

If I try to connect via a VPN then no problem, so this points to a Vodafone issue correct?

[AllanRowland]

I think so. I can't connect to any wargamming site. I have accounts on the NA, ASIA, and EU servers and can't connect to any. Also can't connect to any of the game websites (forums, homepage, premium shop, Tank Rewards etc.)

When I turn my mobile off WiFi and use mobiledata (via Skinny) I can connect to the forums etc no problem.

Finger points at Vodafone.

[StephenPress]

Still out.

This is rediculos.

Please fix it.

[AllanRowland]

I can at least play on NA and see ASIA website and see EU website and dsee EU forums if I change my DNS to 1.1.1.1

Everything else is still unavailable.

[VFNZ_pro]

Hi there. We have acknowledged the issue and it is currently under investigation. As a temporary measure you may use Google DNS (8.8.8.8, 8.8.4.4) for now while it is being looked into. Thanks.

[AllanRowland]

Thank you.

I also found that 1.1.1.1 got me to the game on the South American server and to the ASIA and EU websites.

[StephenPress]

Is not working for me. Any other suggestions?

[StephenPress]

Just to be clear changing the DNS works for some severs but not the NA one.

Which means I've missed a Clan event and wasted a lot of time dicking around with DNS.

Really not happy.